Privacy Policy
1. Introduction
Welcome to Patriot Heart Readiness (“we,” “us,” “our”). We take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our services—whether online, in-person, or through text communications.
By using our services, enrolling in our courses, or signing up for SMS updates, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of information:
Personal Identifiers – such as your full name, email address, mailing address, and phone number.
Service & Course Data – including training enrollment, certification records, and event participation history.
Payment Information – such as billing address and payment method details.
SMS Data – your mobile number and text message interaction history.
Technical Information – like your device type, browser information, and IP address when visiting our website.
3. How We Use Your Information
We collect and use your information to:
Enroll and manage your participation in training sessions and events.
Issue certifications and course completion records.
Deliver updates via SMS and email regarding schedules, safety changes, and course availability.
Send promotional messages and educational content (only with your consent).
Improve our programs and customer experience.
Comply with applicable laws, safety protocols, and legal requests.
4. SMS Communications
When you opt into our SMS program, you consent to receive text messages from Patriot Heart Readiness. Message frequency may vary.
Opt-In Methods: Through our website, registration forms, or promotional campaigns.
Opt-Out: You can unsubscribe anytime by replying STOP to any message.
Support: For help, reply HELP or contact us directly at the number below.
Carrier Disclaimer: Delivery of messages may be impacted by your mobile carrier; we are not responsible for delayed or undelivered texts.
We do not share your SMS opt-in data or consent with any third parties for marketing purposes.
5. Sharing of Information
We never sell your information. However, we may share it when necessary to:
Work with trusted service providers like payment processors or SMS delivery platforms.
Meet legal obligations, court orders, or law enforcement requirements.
Support business operations during a sale, merger, or transfer of assets.
All partners are contractually required to protect your data and only use it for authorized purposes.
6. Data Security
We use administrative, physical, and technical safeguards to protect your data from unauthorized access, loss, or misuse. While we do our best to secure your information, no system is completely foolproof.
7. Your Rights & Choices
You have the right to:
Access or update your personal information.
Request deletion of your data (when not restricted by training recordkeeping requirements).
Change your communication preferences or unsubscribe from marketing.
Request a copy of the information we hold about you.
8. Third-Party Websites
Our site may link to external websites. We are not responsible for their privacy practices. Please review their policies separately.
9. Policy Updates
We may revise this Privacy Policy periodically. When we do, the updated version will be posted on our website with the revised date noted at the top.
10. Contact Us
For questions or requests regarding your personal data or this policy, please contact:
Patriot Heart Readiness
Email: [email protected]
Phone: (757) 771-9080
Address: 300 Whitworth Way #300, Williamsburg, VA 23185
Text HELP to (757) 771-9080 for SMS assistance